Highlights from the July issue

Interview

Deakin and Kitson - Playing the efficiency game

Andrew Tjaardstra meets two key players for Norwich Union in the broker market. John Kitson and Janice Deakin have been at the epicentre of the changes in broking over the last three years and, despite more responsibility across the group, they are determined to remain as close to brokers as possible

Market Watch

Event insurance - The show must go on

Customers organising small and medium-sized events still lack knowledge when it comes to event insurance. The industry must put the message across to make clear what cover is available, writes Jane Bernstein

Focus

Management skills - Back to school

The industry skills shortage is well documented. Liz Booth looks at how broker managers might gain a degree in management to keep themselves ahead of the pack